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Terms of service
Welcome to Alzoria. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Overview
These Terms of Service govern your use of our website, products, and services. By placing an order or browsing our site, you agree to comply with and be bound by these terms.
2. Products & Orders
All phone cases are printed and fulfilled by our trusted printing partners. Each product listing includes detailed information about materials, fit, and style. Please review this information carefully before placing your order, as we are not responsible for issues related to personal expectations regarding fit, finish, or feel.
Once an order is placed, it enters production shortly after and cannot be modified or canceled. Please double-check all details before completing your purchase.
3. Shipping
Shipping times may vary depending on your location. We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. Once your order is shipped, tracking information will be provided via email.
4. Returns & Refunds
We only offer refunds or replacements in cases where the product is damaged or has a manufacturing defect. Claims must be submitted within 7 days of delivery along with clear photographic evidence. Please see our full Returns & Refunds Policy for more details.
5. Intellectual Property
All content on our website — including images, designs, logos, and text — is the property of Alzoria and may not be copied, reproduced, or used without written permission.
6. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
7. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our site and services constitutes acceptance of any changes.
8. Contact
For any questions or concerns regarding these terms, please reach out to us at alzoriashop@gmail.com